Privacy Policy

1. Information We Collect

To manage your reservation request and provide an efficient and secure service, we collect the following information:

• Full name, phone number, and email address.
• Mandatory driving documentation (photographs of valid driver's license and ID/passport).
• Service details: rental dates, pickup/dropoff location in the Dominican Republic, and selected vehicle.

2. How We Use Information

The information provided is used exclusively to:

• Process, confirm, and manage your vehicle reservation.
• Verify driver identity and prepare the rental agreement.
• Coordinate deliveries and pickups at airports, hotels, or agreed locations.
• Provide direct customer support via WhatsApp or email.

3. Data Security and Protection

We implement technical security measures to safeguard your personal information. Images of driver's licenses and official IDs are stored in secure servers with strictly restricted access limited to authorized personnel.

4. Confidentiality Commitment

Alberty Rent Car does not sell, trade, rent, or share personal information with third parties for marketing or commercial purposes. Information will only be disclosed when required by competent authorities or legal mandate in the Dominican Republic.

5. Direct Communications

We communicate with users solely to follow up on reservation requests, quotes, or service operations. We do not send unsolicited advertising or spam.

6. User Rights

Users have the right to request the update, correction, or deletion of their personal data from our records at any time through our official contact channels.